Privacy Policy

Last updated: March 2026

Alberta Home Fix (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you contact us or use our services.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

  • Send us a message (Facebook, SMS, website form)

  • Request a quote

  • Book a service

This may include:

  • Name

  • Phone number

  • Email address

  • Address or location

  • Photos of your project

  • Details about requested services

We may also collect basic technical data automatically when you visit our website, such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide quotes

  • Schedule and complete services

  • Communicate about your job or appointment

  • Improve our services and customer experience

  • Send follow-ups or review requests

We do not sell or rent your personal information.

3. Communication

By contacting us, you agree to receive communication via:

  • SMS (text messages)

  • Phone calls

  • Email

  • Messaging platforms (e.g., Facebook Messenger)

Message and data rates may apply.

You can request to stop communication at any time.

4. Sharing of Information

We may share your information only when necessary to:

  • Deliver services (e.g., with contractors or team members)

  • Comply with legal obligations

We do not share your personal data with third parties for marketing purposes.

5. Data Storage & Security

We take reasonable steps to protect your information using secure systems and tools.

However, no system is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Tracking

Our website may use cookies or tracking tools (such as Meta Pixel or Google Analytics) to:

  • Understand how visitors use our website

  • Improve marketing and advertising performance

These tools may collect anonymized data.

7. Your Rights

You have the right to:

  • Request access to your personal data

  • Request corrections or deletion

  • Opt out of communications

To do so, contact us using the details below.

8. Third-Party Platforms

If you contact us through platforms like Facebook or Instagram, your data may also be governed by their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page.

10. Contact

If you have any questions about this Privacy Policy, please contact:

Alberta Home Fix

support@albertahomefix.com